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Shaun Temby, Partner, Maddocks
Frequently, new legal tech is purchased by firms because an influential partner has seen it and wants it. Even in firms where there is some form of testing and validation process, the firm doesn’t identify any metrics for identifying which tech choice is the better one and whether it in facts solves the problem for which it was selected. Clearly designing parameters for ‘success’ before testing begins will maximize the firm’s prospects of making the right choice and then making it stick.
ConclusionWhile it is tempting to succumb to the lure of buying new tech and using that for a press release or to disguise the fact that your firm doesn’t have a clear innovation strategy, I would counsel against it. The time of law firm leaders will be much better spent and their firm’s chances of success much greater, if they begin their legal tech journey asking themselves the above questions.
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